I was scammed. I bought and downloaded the models, but then the payment was reversed—is this a problem with cgtrader?

Discussion started by zolty

Several users purchased and downloaded my models, but the payments were later reversed via chargebacks. When I inquired about this, I was told the purchases were made using stolen cards and that nothing could be done. I have essentially been robbed on this platform—is it really my responsibility to bear the brunt of your site's security failures?

Answers

Posted 15 days ago
3

It apparently happens all the time on this website even though there are many ways that this website can verify if the purchase is fraudulent...but they never do. They seem to have money and time to upgrade the website and change the code to automatically change user settings about participation in sales events, but never enough money to implement a payment verification system. Odd, isn't it?

Payment verification systems are not expensive to integrate, and may result in small charges to each purchase 5 cents to a dollar (US) but it saves a lot of money in the long run.

Does anybody else find it suspicious, that this happens a LOT here? Is proof provided, or do the admins just "say" that a stolen credit card was used? It would be so easy just to say that it was a stolen card and pocket the money. Who would know?

Or is there some sort of criminal enterprise that steals credit card information and download 3D models to develop games. I'm not sure about you, but if I was an unscrupulous criminal, I would use a stolen credit card to buy anything other than 3D models.

zolty wrote
zolty
I agree with you. It all looks suspicious. Without evidence, it looks like a scam.

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